PingCo turns voice traffic into searchable, AI-analysed intelligence — compliant recording, BYO storage, and BYO-LLM analysis across every DID, in minutes.
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What you get
From the moment a call connects to the moment your team reads the AI summary — PingCo owns the pipeline.
Every call captured by default with per-customer opt-out. Temp storage on every plan.
7-day default, custom retention windows, or bring your own S3/Azure bucket on higher tiers.
Word-perfect transcripts, sentiment scoring, and BYO-LLM analysis to surface what matters.
Block calls that fail to record. Full audit trail. Built for MiFID II, PCI, HIPAA workloads.
Programmatic access to recordings, transcripts, and metadata via the TCAP REST API.
Separate pricing from active DIDs. Pay only for what you actually use — no overheads.
How it works
From first sign-in to AI-summarised calls in under 30 minutes — no sales call required.
Magic link or one-time code — no passwords, no provisioning.
Bring your own DIDs or order new ones from 60+ countries.
From inclusive recording to full BYO-LLM intelligence.
Calls flow, recordings store, AI analyses — automatically.
Pricing
Start with policy-driven recording. Add timebound access, key word analytics and full voice intelligence as you grow.
Enable Key Word Analytics & Insight
Included with TCAP | Access Timebound Recording Access
Included with TRE+ | Compliance Policy driven recording $4.95 per month | Intelligence The Value of Voice
$9.95 per month | |
|---|---|---|---|---|
| Intelligence | ||||
Key Word Analysis | ||||
Call Summary | — | |||
Call Summary email | — | |||
Sentiment Analysis | — | — | — | |
Global Analysis | — | — | ||
BYO LLM | — | — | ||
Playbook Analysis | — | — | — | |
Call Follow Up | — | — | — | |
| Recording | ||||
Metadata | ||||
Audio | — | |||
Video | — | — | ||
Content Sharing | — | — | ||
IM | — | — | ||
SMS | — | — | ||
Transcription | — | — | ||
| Compliance | ||||
Storage Location | n/a | PingCo Cloud | Customer Cloud | Customer Cloud |
Retention Policies | n/a | 7 days | Custom | Custom |
Access Policies | — | — | Custom | Custom |
Custom Policies | — | — | Custom | Custom |
Roles | — | |||
Legal Hold | — | — | ||
PCI Compliance | — | — | ||
AI Redaction | — | — | ||